FREDERIK

GOOSSENS


UX & AI PRODUCT LEADER

London, UK


WORK AND PROJECTS


SUMMARY

10+ Years of Global Experience

Extensive expertise in design, technology, business analysis, user research, product strategy, and direct line management across major financial hubs, including London, Sydney, and Hong Kong.


Roots in UX and Research

Prototyping, personas, user journeys, testing, data analysis, SaaS dashboard UIs, LLM-powered chatbots, voice assistants, and the list goes on.


AI-Enhanced Workflow

Pushing the limits of AI tools to augment my skills, streamline decision-making, process large datasets, boost productivity, accelerate processes, and elevate deliverable quality.


Finance and Fintech Specialist

Based near Canary Wharf, with experience at major banks like HSBC, insurance giants like Sun Life, and crypto platforms like CoinFLEX (and Bitcoin.com), holding an MBA from Cambridge.


Product Management and Strategy

Establishing vision, defining requirements, managing backlogs, developing roadmaps, and executing hands-on in traditional and agile environments, all with a big-picture mindset.


User-Focused, Data-Driven, Finance-Oriented

Leveraging a data-driven approach in strategy, decision-making, and performance measurement through metrics, KPIs, and financials, ensuring both user satisfaction and business success.


In-Person and On-Site

Effective in-person team player with strong team and stakeholder management skills. While physical presence strengthens relationships, remote work facilitates multi-regional collaboration.


Creative at Heart

Produced music for various projects, developed advertising concepts, and thrive on exploring new ideas. While technology, research, and finance are my focus, creativity is at the core of who I am.